Express Scripts Employee Reviews for Anonymous Employee

"Great benefits and the ability to work from home."

"Express-Scripts was a great place to work, until the Cigna merger. A lot of good people left and/or was let go as a result of job elimination or the job moved to Cigna HQ. Employee benefits also took a hit as ESI moved to align with Cigna offerings. It was sad to see the end of another great St. Louis pillar."

"Express scripts have helped me mold into the developer i am.The work environment and team is tremendous."

"Stay away from this company. As an employee and a customer. They will do whatever and say whatever they need to if it will benefit them. They don't care about you, they care about profit and call volume. I was promised a 10% of my annual income bonus if I became an RTL (supervisor) interim and held the position for 6 months, and even if I decided I didn't want to keep the position I would still get the "bonus". I hated the job. You're under appreciated, under paid, and expected to put up with way more BS than any person should have to. During this 6 months I was not given a pay raise for doing supervisor work. Think of the "bonus" as compensation and back pay. I was given a date as the end of our 6 months. On the last day of the 6 months I went and told them I didn't want to keep the RTL position and that I had actually found another job and was putting in my notice. They tried talking me into staying with them, after me telling them no, they then proceeded to tell me that they decided to extend the interim period and if I didn't stay through their new interim period I would not get my back pay. Even though from the start of the interim period I was told 6 months. And up until the last day it was 6 months. And then when I asked to see the paperwork I had signed they conveniently didn't have paperwork. This company is a scam. Not only to its employees but their customers as well. And their employees' hands are tied between wanting to do what's right and policy and procedure. And then the employees are sent out to the wolves to take the calls of the angry customers who have been scammed. My advice, stay away from this company in any way possible. I'm now out almost $3,000 of back pay and compensation I was promised. I'm told by HR they have every right to do what they did to me."

"I began working for Medco in 2009 and was retained after the merger. I have been rated a high target to stretch performer for all my reviews. In my 30 year professional career, this is probably the worst company I've ever worked for. Pros: Few if any. Work at home is allowed but limited. Bonus for upper management. Free prescription benefits if using mail order pharmacy. Cons: No work life balance. Compensation for phone and Internet access for work at home employees withdrawn after merger. Constantly shifting goals and plans. Constant organizational changes. Year-end calibrations rigged to justify quick terminations, rather than actual employee performance and skill set. In my experience, the stingiest company I have ever worked for. Old, antiquated equipment (still running 5+ year old laptops with W-XP on a majority of employee platforms)."

"The pay rate, PTO, and 401K, employer match, are above average for this geographic area. However, the communication and the consistency in policy and proper procedures from one day to the next, one pharmacist to the next, one cell owner, team lead, or supervisor to the next is the worst I have ever seen in my 30 plus years in the job market. This company does not use standard operating procedures, which are essential in a pharmacy. It's a "to each his/her own" managing system and no one is on the same page as their peers in any of these positions. Many cell owners and team leads cannot even speak or understand English clearly. If you don't mind being talked down to, made to feel like a 2 year old, yelled at in front of others, criticized about your character, your personality type, or just the type of person you are... then this place is for you. In case you are thinking this person must be a bad employee... let me just say this. My last review was the highest rating an employee can get, my attendance in 2 1/2 years of service is perfect, (no missed days, no late arrival-even at 4 am start times, no early quit). I have been trained in every area they want you trained in, I have done everything asked of me including coming in for over 1,000 hours of overtime, and I do not have any errors (points you get for making a dispensing mistake, 4 points in 12 months=termination). You decide."

"I've worked for Express Scripts for 3 years. I have been fortunate enough to have great coworkers; however, room for advancement and the opportunity to provide input to help push the company forward is poor."

"Very good company to work for."

"Employed there in fall of 2013. During our training we had no system access. System is very outdated. Since the Fall I have never worked a full 40 hr work week because they mandate you to leave every week for 6 hours. So that's 12 hrs of pay gone. We are always running out of work. Management never gives you a legit answer. I don't think they even care about their employees, too much favoritism, unsolved problems, no future here at all. Worried about who likes who more than solving quality problems."